Has anyone else's Apple TV gone to crap?

I've had Apple TV for over a year - never a problem. Downloads, music, movies, tv shows, connecting to my computer, etc. - never ever a problem. I downloaded the new iOS a week ago and now NOTHING works. Music won't play (1 minute a song and then it switches songs), downloads are CRAZY slow, errors galore (on everything) and, worst part, the help desk just keeps telling me to restart Apple TV. I shouldn't have to restart Apple TV 3 times during a 1 hour show! Apple support seems to want to say it is a problem on my end but, well, it isn't. Anyone else struggling?

Apple TV (3rd generation)

Posted on Oct 2, 2013 8:19 PM

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29 replies

Oct 15, 2013 2:24 PM in response to Dr_LHA

That is interesting. When trouble shooting with Apple techs, on my issue See https://discussions.apple.com/thread/5446101?answerId=23399558022#23399558022 we checked out surrounding wifi connections and he indicated that since one of the wifi connections was also using channel 11 I should perhaps switch to another channel. We decided that since the strnegth of the other wifi on channel 11 was so weak it was not interferring with my wifi....

Oct 3, 2013 2:18 AM in response to skaraiskos

The only problem I seem to have had is to do with the syncing of podcasts between all my devices - which forced all my ATV (video) podcasts onto my iphone, which I then deleted, which I later found out also deleted them all from my ATV, and left a handful of my iphone (audio) podcasts on there instead! Can't find an option in settings for turning this off or on.

Oct 5, 2013 1:24 AM in response to Dr_LHA

I'm experiencing a similar issue, I downloaded 6.0 before it got recalled and have since restored (to 6.0 but after the re-release) and am having issues doing pretty much anything involving external communication, airplay works fine, so wireless isn't the issue but cannot dowload movies, or previews cannot use netflicks and cannot even check for updates, the apple tv also crashes fairly randomly. The connection issue does seem to be a little intermittent though, I was able to watch netflicks briefly last night but that was the first time all week that I've been able to play any streamed content.

Oct 5, 2013 6:34 AM in response to skaraiskos

Issues here too. Apple TV3 running fine until the 6.0 update I stupidly completed before coming here to see if it was solid. While using mirroring (video from Vimeo or Youtube) so far from a MacbookPro, everything runs fine for about 10 minutes then something goes very wrong. The image on the TV freezes and the user on the MBP is completely logged out and we are left with the log in screen. When you log back in to try to mirror again the ATV recognises that something wants to mirror. The TV screen goes blank and only audio is transmitted. Only way to fix we have seen so far is to reboot the MBP. Not a good outcome for a Company that controls both hardware and software on both sides of the equation.

Oct 13, 2013 2:44 PM in response to skaraiskos

Same here - everything has been perfect until the latest upgrade 2 nights ago now I can't watch a full episode without it freezing at least 5-6 during a 45 min show. Then it takes about an hour before I can watch another episode. On top of that the airplay icon has completely disappeared from the iPad (no it is not in the control centre by swiping up) so I can't even mirror it on to the TV. NOT GOOD ENOUGH APPLE!!!

Oct 13, 2013 8:07 PM in response to skaraiskos

My ATVWILL NOT connect to Itunes via Homesharing...I Have tried all of the Troubleshooting Steps...I won't go into them all here. I have emailed Apple several times, with 0 Response. The only way I can stream a movie to watch on my ATV, is through Airply via my iPad and/or iPhone...All worked well, Flawlessly from day 1, until I updated my Itunes & ATV...Everything went Berserk. Has Apple acknowledged ANYTHING, to ANYONE? They REALLY NEED TO FIX THIS ISSUE.


All of my Voutube, Netflix, Airplay, Etc Works fine...the Homesharing has gne to CRAP...Literally.


(Apologies for all of the CAPS, I am just Frustrated...I have a $100 Coaster, and APPLE will not do anything...As Usual)


I Hope this gets Fixed Soon...Does ROKU Stream Itune Movies? Hmmmmmm

Oct 15, 2013 12:15 PM in response to Dr_LHA

OK, I figured I should update as I've now fixed my issue. Turns out the problem I was having was one of Wi-Fi interference. I changed the channel on my Airport Extreme from 6 to 11 and it fixed all the issues I was having with my AppleTV. Not sure exactly why this started happening after upgrading to 6.0, maybe a coincidence?

Aug 10, 2015 5:43 PM in response to skaraiskos

Just bought a new (3rd Gen) Apple TV. It worked for 2 days then became unresponsive. Unplugged power and all connections for 10 seconds and then reconnected everything but still not working. The light blinks on the front of the Apple TV but even after 30 minutes it does not reboot to the main menu. Very disappointed with the quality (or lack of) in this product. Will return this for a refund.

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Has anyone else's Apple TV gone to crap?

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